Privacy Policy

Your Rights Under Federal & Texas Law

At Rock Solid Credit Counseling, we operate in compliance with the Credit Repair Organizations Act (CROA) and Texas Finance Code Chapter 393. This page provides required disclosures and explains your rights as a consumer under federal and Texas law.

No results are guaranteed. Accurate, current, or verifiable information cannot be removed from a consumer credit report.

Credit Repair Organizations Act (CROA) Disclosure
As required by the Credit Repair Organizations Act (15 U.S.C. §§ 1679 et seq.), the disclosure linked below explains your rights under federal law. Please review it carefully before enrolling. You have the right to cancel your contract within three (3) business days at no cost.

VIEW CROA DISCLOSURE

Texas Credit Services Organization Disclosure
This disclosure is required under Texas Finance Code Chapter 393. You have the right to receive all services and fees in writing and may cancel your contract within three (3) business days at no cost. Rock Solid Credit Counseling is registered with the State of Texas as a Credit Services Organization.
Registration Number: 20250060 As required by Texas law, we maintain the required $10,000 surety bond with Westfield Insurance Company.
Surety Bond Number: 489308V

VIEW TEXAS CSO DISCLOSURE

Right to Cancel
You may cancel your contract with Rock Solid Credit Counseling for any reason within three (3) business days from the date you sign it.
Cancellation must be provided in writing, and no fees will be charged.

VIEW CANCELLATION POLICY

DOWNLOAD CANCELLATION FORM

Terms & Conditions
These Terms & Conditions govern the use of our website, client portal, and services. They explain limitations, responsibilities, and applicable laws. These Terms are separate from your Credit Services Agreement, which will be provided prior to the performance of any services.

VIEW TERMS & CONDITIONS

Privacy Policy
Our Privacy Policy explains how personal and financial information is collected, used, and protected. We do not sell personal information.

VIEW PRIVACY POLICY

Service Disclosure
Rock Solid Credit Counseling offers both full-service credit counseling and a self-guided educational program. The DIY program is educational in nature and does not include personalized dispute correspondence or direct communication with credit bureaus or creditors.

REQUEST AN INFORMATIONAL CONSULTATION

Right to Cancel You may cancel your contract with Rock Solid Credit Counseling for any reason within three (3) business days from the date you sign it. ​Cancellation must be provided in writing, and no fees will be charged.

Terms & Conditions ​These Terms & Conditions govern the use of our website, client portal, and services. They explain limitations, responsibilities, and applicable laws. These Terms are separate from your Credit Services Agreement, which will be provided prior to the performance of any services.

Privacy Policy​Our Privacy Policy explains how personal and financial information is collected, used, and protected. We do not sell personal information.

Service DisclosureRock Solid Credit Counseling offers both full-service credit counseling and a self-guided educational program. The DIY program is educational in nature and does not include personalized dispute correspondence or direct communication with credit bureaus or creditors.

Right to Cancel
You may cancel your contract with Rock Solid Credit Counseling for any reason within three (3) business days from the date you sign it.
Cancellation must be provided in writing, and no fees will be charged.

Terms & Conditions
These Terms & Conditions govern the use of our website, client portal, and services. They explain limitations, responsibilities, and applicable laws. These Terms are separate from your Credit Services Agreement, which will be provided prior to the performance of any services.

Privacy Policy
Our Privacy Policy explains how personal and financial information is collected, used, and protected. We do not sell personal information.

Service Disclosure
Rock Solid Credit Counseling offers both full-service credit counseling and a self-guided educational program. The DIY program is educational in nature and does not include personalized dispute correspondence or direct communication with credit bureaus or creditors.